Experience

Director of User Experience, CallFire; Santa Monica, CA — 6/2012–4/2017

Built UX team from scratch. Developed successful user-centered design process of user research, sketching, prototyping, user testing, A/B testing and managing our design system. Supported marketing design efforts with branding, web development, A/B tests, and data analysis. Helped scale the business from a few thousand monthly active users to over 50,000.

Freelance UX Designer/Front-end Developer; Hanoi, Vietnam/Pasadena, CA — 5/2009-5/2012

Collaborated with several clients to provide: usability consulting, information architecture, UX, visual design, and front-end development. Clients included: Lookout, Signal, and Panjiva.

UX/Design Lead, Amie Street, INC; New York City, NY — 2008-2009

Collaborated with several clients to provide: usability consulting, information architecture, UX, visual design, and front-end development. Clients included: Lookout, Signal, and Panjiva.

Digital Media Developer, Sametz Blackstone; Boston, MA — 2006-2008

Managed all front-end code, design, persona development, wireframes, and user experience for a music start-up. Oversaw major application redesign. Designed many successful new features including a music recommendation system and a music player.

DVD Menu Artist, Left Coast Digital; Aptos, CA — 2005-2006

Responsible for development needs of small design and strategy firm. Daily activities included: front-end development, wireframes, CMS implementation, client training, usability/accessibility consulting, SEO, and information architecture.

Education

University of California, Santa Cruz, CA BA Film and Digital Media Production, 2005
Cabrillo College, Aptos, CA Certificate in Proficiency Web Media, 2005
DePaul University, Chicago, IL MS Human-Computer Interaction, March 2012

Skills

Software

  • Sketch
  • Invision
  • Axure
  • Omnigraffle
  • Adobe Creative Suite
  • UserZoom
  • Google Analytics
  • Pendo
  • Marketo
  • Hubspot
  • Microsoft Office

Code

  • HTML
  • CSS (LESS & SASS)
  • JavaScript
  • PHP
  • Ruby on Rails
  • Objective C
  • Java